Product: London Drugs Customer Care Clear all filters (0 of 8 reviews match)
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London Drugs - Improperly priced items

I went to the store at 8330 McLeod Tr S in Calgary and spent about an hour shopping. When I attempted to pay several items rang up different to the displayed price. The cashier asked for a price check on one item displayed (Himalayan Salt Lamp) for $19.99 & I was told it was supposed to be $29.99. By now (the 3rd wrong price) I told them I’d take my business elsewhere. So today I went to a different London Drugs and found the item I wanted, correctly priced at $19.99. Although the McLeod Trail store is much more convenient I refuse to shop there again.
3.2
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London Drugs Customer Care
#1453256
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London Drugs - Unprofessional customer service

We have purchased a TV from London Drugs we tried to return it when we did my husband was given such a hard time about it was our fault the cable this and that we didn't know what we were talking about we were so pissed off we were going to upgrade the TV to a better model we will never purchase from London drugs again
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London Drugs Customer Care
#1396364
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On July 29 afternoon,me and my wife went to this London drugs for shopping,we saw a Chinese old couple having trouble with purchase with their compass card and ask my wife to help translate English to the clerk with the issue(the couple did not speak English ) after a...
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DramaticMaskedPalmCivet
DramaticMaskedPalmCivet

Maybe you wife needs to learn how to behave herself and this would not have happened.

1.0
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London Drugs Customer Care
#1316637
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London Drugs - Employees first

Got stuck behind two employees buying something . One stood off to the side showing another employee pictures on their phone. When i stepped up to pay while they were busy, i was asked to wait. Then the 10 or so items i bought was asked if i wanted to pay 5 cents for a bag. No thanks i will juggle this out to my car in a two piece suit. Fyi employess get free bags as the two in front of me were not asked if they would pay 10 cents as they eachnhad to bags.......key word two bags not plasctic
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London Drugs Customer Care
#1306355
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At your Broadway & Cambie today 5/6/18 11:29am purchasing some lottery tickets the miserable lady(using the term loosely)scanned all my tickets and processed to toss them on the counter in a very messy pile along with the winning tickets and validation slips,she didn't...
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1.0
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London Drugs Customer Care
#1249395
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London Drugs - Customer Care Review

Their branch at Victoria Drive, Vancouver, BC: The customer service at their Auto Insurance Department is extremely poor, that particular staff, Derek F.(the Asian guy) really has an attitude problem. He is lacking of knowledges and very unprofessional. He failed to provide the information yet refused to look it up from the computer. He is very rude to us and we don't think we will go back to this store until this staff disappeared.
2.7
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
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London Drugs Customer Care
#1027736
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not the type of person to complain but many months from being a shopper at Robson Street, Vancouver, BC location (been a resident and shopper here for 20 years), I do get tired of poor attitudes and unfriendly customer service skills. There is one man there...
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London Drugs Customer Care
#967276
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RUDE , my 10 year and came into London drugs purposely just to buy too cold pops , the lady that served off was very funny and kind , as we left the checkout my little boy asked too use the washroom , again that lady kind on her gestures , I wish I paid attention too...
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London Drugs Customer Care
#826974
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